Regional Field Manager - Contractor Performance Leader

Altimeter Solutions Group; Birmingham (AL); Remote; USD 70,000 - 80,000; Full time

Job summary

Altimeter Solutions Group is seeking a Regional Field Manager to lead operations from a home office and travel across Alabama, Arkansas, Louisiana, and Mississippi. You will supervise contractors, ensure SLA compliance, and build strong carrier relationships. Travel and remote work are key aspects of the role.

You will coordinate with risk management, drive network expansion, and support aggressive targets while maintaining high service standards for policyholders and carriers alike.

Qualifications

• Must have BA/BS or equivalent work experience.
• Ability to work remotely and independently while remaining a member of the team.
• Must have computer proficiency and be comfortable with software such as Microsoft Office.
• Ability to read and interpret documents such as procedure manuals.

Responsibilities

• Actively monitor contractor performance and coach to meet SLAs and drive program compliance.
• Cultivate relationships with carrier clients and contractors to raise service quality.
• Mediate disputes between owner, client, and contractor and conduct site visits as needed.
• Collaborate with Risk Management on workmanship and liability matters.
• Review contractor workload and performance to manage risk and financial exposure.
• Perform progress site visits for repairs $50K+ to verify completion and satisfaction.

Skills

Communication skills

Relationship-building

Analytical thinking

Time management

Self-motivation

Multitasking

Education

BA/BS or equivalent

Tools

Microsoft Office

Job description

Altimeter Solutions Group is seeking a Regional Field Manager to lead operations from a home office and travel across Alabama, Arkansas, Louisiana, and Mississippi. You will supervise contractors, ensure SLA compliance, and build strong carrier relationships. Travel and remote work are key aspects of the role.

You will coordinate with risk management, drive network expansion, and support aggressive targets while maintaining high service standards for policyholders and carriers alike.