Territory Field Manager – AL/AR/LA/MS (Remote)

Altimeter Solutions Group LLC; Oregon; Ibrido; USD 70.000 - 80.000; Tempo pieno

Descrizione del lavoro

Altimeter Solutions Group LLC is seeking a Regional Field Manager to oversee contractor performance and service delivery across AL, AR, LA, and MS. The role is based from a home office with regular travel within the territory to conduct field work.

You will coach contractors to meet SLAs, build carrier relationships, mediate issues, and partner with Risk Management and other departments to expand the network and improve customer outcomes. Requires BA/BS and remote-work ability.

Competenze

• BA/BS or equivalent work experience.
• Ability to work remotely and independently while remaining a member of the team.
• Must have computer proficiency and be comfortable with Microsoft Office.
• Ability to read and interpret documents such as procedure manuals.

Mansioni

• Monitor contractor performance and coach to meet SLAs and drive program compliance.
• Cultivate relationships with carrier clients and contractors to improve service.
• Mediate disputes between property owners, clients and contractors and conduct site visits as needed.
• Coordinate with Risk Management on workmanship and liability matters.

Conoscenze

Multitasking

Timeliness

Communication

Relationship-building

Results-driven

Strategic thinking

Problem-solving

Data analysis

Time management

Self-motivation

Formazione

BA/BS or equivalent

Strumenti

Microsoft Office

Descrizione del lavoro

Altimeter Solutions Group LLC is seeking a Regional Field Manager to oversee contractor performance and service delivery across AL, AR, LA, and MS. The role is based from a home office with regular travel within the territory to conduct field work.

You will coach contractors to meet SLAs, build carrier relationships, mediate issues, and partner with Risk Management and other departments to expand the network and improve customer outcomes. Requires BA/BS and remote-work ability.