Territory Field Manager - Southeast (AL/AR/LA/MS)

Altimeter Solutions Group LLC; Montgomery (AL); Remote; USD 70,000 - 80,000; Full time

Job summary

Altimeter Solutions Group seeks a Regional Field Manager to lead contractor performance across AL, AR, LA, and MS from a home-office base. You will monitor SLAs, coach teams, resolve disputes, and collaborate with carriers, policyholders and our risk management group, traveling as needed to site locations.

Ideal candidates hold a BA/BS, can work remotely, are proficient with MS Office, and can read and interpret procedures.

Qualifications

• BA/BS or equivalent work experience.
• Ability to work remotely and independently.
• Proficient with Microsoft Office.
• Ability to read and interpret documents such as procedures manuals.

Responsibilities

• Monitor contractor performance and coach to meet SLAs and drive program compliance.
• Cultivate relationships with carrier clients and contractors for superior service.
• Mediates disputes and facilitates prompt issue resolutions between owners, clients, and contractors.
• Coordinate with Risk Management on workmanship and liability issues.
• Review contractor workload and performance for risk management and coverage.

Skills

Multi-tasking

Timeliness

Communication

Results oriented

Adaptability

Problem solving

Data analysis

Time management

Team collaboration

Customer service

Education

BA/BS or equivalent

Job description

Altimeter Solutions Group seeks a Regional Field Manager to lead contractor performance across AL, AR, LA, and MS from a home-office base. You will monitor SLAs, coach teams, resolve disputes, and collaborate with carriers, policyholders and our risk management group, traveling as needed to site locations.

Ideal candidates hold a BA/BS, can work remotely, are proficient with MS Office, and can read and interpret procedures.