Remote Regional Customer Success Manager - K-12 Education

TrulyHired; United States; Remote; USD 85,000 - 110,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

401k matching

Monthly work/life stipends

Unlimited paid time off

Commission package

Job summary

Open Up Resources (OUR) is a nonprofit publisher delivering high-quality PreK-12 curricula and professional learning to support every student’s academic success. The Regional Customer Success Manager will partner with district and instructional leaders to retain and grow OUR offerings, providing exceptional support and professional development.

You will lead district renewals and expansions, leveraging relationship-driven account management, on-site and virtual visits, and collaboration with

Qualifications

• Minimum 5 years in K-12 education, curriculum sales, education-technology sales, or related business development.
• Proven success in Math/ELA sales.
• Dedicated passion for increasing equity in K-12 education.
• Strong negotiation and closing skills.

Responsibilities

• Grow the existing customer base proactively.
• Assess district implementation health and address barriers to strong implementation.
• Maintain a high renewal rate through proactive account management.
• Visit districts in-person and conduct virtual check-ins to surface growth opportunities.
• Present renewals and expansions and guide districts through decision processes.

Skills

K-12 education sales

Education-technology sales

Relationship building

Travel up to 30%

Negotiation

Tools

HubSpot

Salesforce

Job description

Open Up Resources (OUR) is a nonprofit publisher delivering high-quality PreK-12 curricula and professional learning to support every student’s academic success. The Regional Customer Success Manager will partner with district and instructional leaders to retain and grow OUR offerings, providing exceptional support and professional development.

You will lead district renewals and expansions, leveraging relationship-driven account management, on-site and virtual visits, and collaboration with