Client Care & Order Support Specialist

National-Seating-; Biddeford (ME); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Company paid holidays

401k Company Match

Tuition reimbursement and Education 1

Job summary

National Seating & Mobility (NSM) seeks a detail-focused administrative specialist to support daily operations, handle phones, and manage orders across branches. You will help ensure accurate client information, equipment details, and funding eligibility while performing data entry and inventory duties.

The role involves assisting with deliveries and coordinating with clinicians and caregivers, with a focus on exemplary customer service and teamwork.

Qualifications

• High School Diploma or G.E.D. required.
• Strong organizational skills.
• Customer/client-focused service orientation.

Responsibilities

• Answer phone calls and manage requests in a helpful, professional manner.
• Order management and coordination with branch staff, clients, clinicians, and caregivers.
• Assist in completion of work orders, verify client information, equipment details, and funding eligibility.
• Perform data entry, clerical tasks, assist with physical inventory, and accept deliveries.

Skills

Organizational Skills

Customer/Client Focus

Education

High School Diploma or G.E.D.

Job description

National Seating & Mobility (NSM) seeks a detail-focused administrative specialist to support daily operations, handle phones, and manage orders across branches. You will help ensure accurate client information, equipment details, and funding eligibility while performing data entry and inventory duties.

The role involves assisting with deliveries and coordinating with clinicians and caregivers, with a focus on exemplary customer service and teamwork.