Remote Refugee Career Navigator & Advancement Coach

IRC - International Rescue Committee; United States; A distancia; USD 26.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Medical insurance

Dental insurance

Vision insurance

403(b) retirement plan

EAP

Descripción de la vacante

The International Rescue Committee (IRC) is seeking a Career Development Specialist for its National Virtual Program for Professional Advancement (NVPPA). This fully virtual role supports newly arrived refugees nationwide via phone, video, and online tools, guiding them toward career goals through a PAP and financial assistance where eligible.

You will coordinate with program staff, conduct assessments, and help participants access training, credential evaluation, and other supports while

Formación

• 1-2 years of demonstrated experience in a human services field, preferably nonprofit or social services setting.
• Strong written, oral, and interpersonal communication skills, including ability to build rapport with clients by phone and video.
• Ability to deliver services remotely to clients across states/time zones, protect confidentiality, work independently as part of a fully virtual team.
• Experience managing a high-volume caseload, with strong organization, prioritization, time management, and follow-through.
• Ability to build and maintain productive internal and external relationships.
• Ability to research and navigate workforce, education, and social service systems in unfamiliar local markets.
• Proficiency with Microsoft Office, video conferencing, and remote collaboration tools, and with tracking and reporting information in a database.
• Commitment to anti-racism, ongoing learning, and equitable service to all eligible clients.
• Fluency in spoken and written English.
• Preferred Undergraduate degree in Social Work or a related field.
• Experience in workforce development, career coaching, or case management.
• Lived experience as a refugee or immigrant.
• Experience with Efforts to Outcomes (ETO).
• Familiarity with credential evaluation, professional licensing, or recertification pathways.
• Fluency in an additional language relevant to current refugee populations.

Responsabilidades

• Outreach and Intake: Conduct virtual outreach, intake, and enrollment for eligible participants, including verifying eligibility documentation.
• Coordinate with IRC offices, resettlement agencies, and local partners to identify and connect with eligible participants.
• Career Navigation: Complete a skills assessment with each participant and develop an individualized Professional Advancement Plan (PAP) that defines their career goal, pathway, and planned use of direct financial assistance.
• Review the PAP with each participant, provide feedback on the career goal, and confirm that proposed use of funds meets ORR eligible-use requirements.
• Provide ongoing navigation by phone and video to help participants access training, credential evaluation and recertification, and other approved supports.
• Research career advancement, certification, and vocational education opportunities across state and local labor markets.
• Connect participants to resources and services within IRC and in their local communities.
• Maintain working knowledge of credential evaluation services and state licensing requirements in high-demand fields, and carry a caseload of participants pursuing those pathways.
• Coordination: Work with the Economic Empowerment Technical Unit, Administrative Staff, and Job Development staff so participants move smoothly between navigation, training, and placement services, and to ensure financial assistance requests align with approved PAPs.
• Coordinate with other service providers, including PIR providers and Matching Grant employment specialists, to support co-enrollment and avoid duplication of services.
• Compliance: Maintain accurate, timely case files in Efforts to Outcomes (ETO), including documentation and the service and outcome data required for ORR reporting.
• Ensure documentation for each financial assistance request is complete before submission, consistent with IRC financial controls.

Conocimientos

Verbal communication

Written communication

Rapport building

Remote service delivery

Caseload management

Relationship building

Systems navigation

Microsoft Office

Video conferencing

ETO familiarity

English fluency

Anti-racism commitment

Teamwork

Educación

Undergraduate degree in Social Work

Related field degree

Herramientas

Efforts to Outcomes (ETO)

Credential evaluation knowl.

Licensing knowledge

Database tracking

Descripción del empleo

The International Rescue Committee (IRC) is seeking a Career Development Specialist for its National Virtual Program for Professional Advancement (NVPPA). This fully virtual role supports newly arrived refugees nationwide via phone, video, and online tools, guiding them toward career goals through a PAP and financial assistance where eligible.

You will coordinate with program staff, conduct assessments, and help participants access training, credential evaluation, and other supports while