Remote Referral & Medical Records Coordinator

CVS Health; Springfield (IL); Remote; USD 23,000 - 43,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Job summary

CVS Health is seeking a Referral Coordinator I for a remote position. You will support the PXSO team by coordinating referrals and authorizations, updating EMRs, and communicating with patients and payer partners to ensure timely access to care.

The role emphasizes strong computer skills, Excel proficiency, and excellent customer service. A high school diploma and at least one year of administrative experience are required, with full-time commitment and remote work eligibility.

Qualifications

• High School diploma or equivalent is required.
• At least 1 year of general office administrative experience.
• Strong communication and customer service skills.
• Proficient with Microsoft Excel.
• Ability to work full-time.

Responsibilities

• Update patient information in electronic medical records.
• Communicate referral and authorization details to patients.
• Request medical records and upload documents to EMR platform.
• Assemble patient clinical background and referral needs.
• Navigate and operate across multiple electronic platforms.
• Verify non-preferred specialists and facilities for referrals.

Skills

General office experience

Customer service

Phone etiquette

Microsoft Excel

Education

High School diploma or equivalent

Tools

Microsoft Excel

Job description

CVS Health is seeking a Referral Coordinator I for a remote position. You will support the PXSO team by coordinating referrals and authorizations, updating EMRs, and communicating with patients and payer partners to ensure timely access to care.

The role emphasizes strong computer skills, Excel proficiency, and excellent customer service. A high school diploma and at least one year of administrative experience are required, with full-time commitment and remote work eligibility.