Remote Recovery Manager — Care Coordination & Community Impact

CareStar, Inc.; Cleveland (OH); Remote; USD 65,000 - 85,000; Full time

Benefits offered by this job

Remote flexibility

Competitive salary

Comprehensive benefits

401(k) with company match

Paid time off + 10 paid holidays

ESOP – employee ownership

Supportive, mission-driven culture

Job summary

CareStar, Inc. is seeking a Recovery Manager to serve the Cuyahoga, Erie, Lorain, Medina, Geauga, and Lake Counties in Ohio. This remote-with-field-visits role supports individuals to assess needs, build care plans, and connect them with services.

You will work across behavioral health, medical, and community resources, advocate for participants, ensure program compliance, and help navigate Medicaid within a mission-driven team.

Qualifications

• Bachelor’s degree in Social Work, Counseling, Psychology, Nursing, or a related field.
• Licensed Social Worker (LSW) or Registered Nurse (RN) preferred.
• Minimum 3 years of experience in home and community-based services (within last 5 years).
• Experience with individuals with chronic conditions or severe and persistent mental illness.
• Strong knowledge of Medicaid, behavioral health systems, and local resources.

Responsibilities

• Conduct face-to-face eligibility evaluations and assessments (e.g., Adult Needs and Strengths Assessment).
• Develop and maintain individualized, person-centered care plans.
• Coordinate and authorize services across behavioral health, medical, and community-based systems.
• Assist individuals in accessing Medicaid and other essential services.
• Monitor service delivery and ensure compliance with program guidelines.
• Serve as the lead advocate and care coordinator for each participant.
• Adhere to the CareStar Policy and Procedures.
• Maintain confidentiality related to patient information.
• Follow the Acceptable Use Policy for CareStar information systems.

Education

Bachelor’s degree in Social Work, Counseling, Psychology, Nursing, or a related field

Licensed Social Worker (LSW) or Registered Nurse (RN)

Job description

CareStar, Inc. is seeking a Recovery Manager to serve the Cuyahoga, Erie, Lorain, Medina, Geauga, and Lake Counties in Ohio. This remote-with-field-visits role supports individuals to assess needs, build care plans, and connect them with services.

You will work across behavioral health, medical, and community resources, advocate for participants, ensure program compliance, and help navigate Medicaid within a mission-driven team.