Remote Records Entry Specialist

Gemini Legal Support, Inc.; Rocklin (CA); Hybrid; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

401(k) plan with company match

Employee Assistance Program

Company-paid charitable donation

Job summary

Gemini Legal, headquartered in Rocklin, California, seeks an Order Records Specialist to accurately enter requests from external customers, including law firms, on a remote basis. You will be part of the Client Support team, handling research, documentation, and timely communication in a fast-paced environment.

Requirements include a high school diploma, 35 WPM typing, strong time management, and excellent verbal and written communication.

Qualifications

• High School diploma or equivalent required.
• Typing speed of 35 words per minute with high accuracy.
• Strong time management and organizational skills.
• Excellent verbal and written communication abilities.
• Able to handle a high volume of work in a fast-paced environment.
• Self-motivated, detail-oriented and a good team player.

Responsibilities

• Enter requests from external customers, including law firms, accurately and promptly.
• Navigate between systems to conduct research and ensure standardization.
• Maintain an organized calendar and workspace, and respond to emails within 24 hours.
• Collaborate with other departments in Operations as needed.
• Follow all guidelines to maintain quality and compliance.
• Communicate clearly by phone, fax, or email to gather information.
• Support teammates and contribute to process improvements.
• Perform other duties as required.

Skills

Typing 35 WPM

Time management

Verbal & written communication

Attention to detail

Self-motivated

Teamwork

Education

High School diploma

Tools

Google Workspace

Job description

Gemini Legal, headquartered in Rocklin, California, seeks an Order Records Specialist to accurately enter requests from external customers, including law firms, on a remote basis. You will be part of the Client Support team, handling research, documentation, and timely communication in a fast-paced environment.

Requirements include a high school diploma, 35 WPM typing, strong time management, and excellent verbal and written communication.