Remote Real Estate Onboarding Advisor

Serhant; United States; Remote; USD 63,000 - 77,000; Full time

Job summary

SERHANT. is a leading real estate brand delivering AI-enhanced onboarding support to new agents across the United States.

This role focuses on welcoming newcomers, guiding them through our onboarding framework, and ensuring quick adoption of essential tools and services for long-term success. Ideal candidates bring 1–3 years in customer success or onboarding, strong communication, and proven ability to run remote training sessions.

Qualifications

• 1–3 years in customer success, onboarding, training, or admin support; real estate experience a plus.
• Experience leading small groups or remote training sessions.
• Strong communication skills with ability to clearly explain systems and processes.
• Comfort with using CRMs, digital platforms, and AI-driven tools in a fast-paced environment.

Responsibilities

• Assist in executing the onboarding process for new agents with a smooth, personalized experience.
• Lead weekly group onboarding sessions for new agent cohorts.
• Conduct 1:1 check-in calls with new agents during their first 90 days to reinforce training.

Skills

Customer onboarding

Training sessions

CRM proficiency

Remote work

Communication skills

Organizational skills

Tools

CRM systems

AI tools

Job description

SERHANT. is a leading real estate brand delivering AI-enhanced onboarding support to new agents across the United States.

This role focuses on welcoming newcomers, guiding them through our onboarding framework, and ensuring quick adoption of essential tools and services for long-term success. Ideal candidates bring 1–3 years in customer success or onboarding, strong communication, and proven ability to run remote training sessions.