Remote-Ready Strategic Key Accounts Leader

Consilio LLC; United States; Hybrid; USD 120,000 - 160,000; Full time

Job summary

Consilio LLC seeks a Key Account Lead to own account management strategy and execution for premier strategic accounts. This leader partners across Sales, Delivery and Offerings to activate growth, improve retention, and balance coverage and capacity across the portfolio.

You will build executive-level relationships, drive retention and expansion, and guide a matrixed team to deliver high-quality, governance-driven account plans and QBRs. Travel up to 30% is required.

Qualifications

• Bachelor’s degree in Business, Legal, Marketing, Communications, or a related field; equivalent experience considered.
• 10–15 years of experience in strategic account management, client leadership, or enterprise delivery.
• Experience managing complex accounts and influencing cross-functional execution.
• Experience with legal, eDiscovery, or consulting industry training is highly desirable.

Responsibilities

• Lead strategic account planning and establish governance for premier accounts.
• Drive retention, expansion, and client satisfaction across the portfolio.
• Build executive-level client relationships; influence stakeholders and decision makers.
• Coach and coordinate account management team assignments for coverage and execution.
• Partner with Sales, Delivery, and Offerings to activate growth plays and product penetration.
• Represent Account Management in deal reviews and GTM syncs; provide context and actions.
• Own governance cadence for Account Planning Sessions, QBRs, GTM Syncs, and Deal Reviews.
• Identify risks and opportunities within account scope; drive cross-functional resolution.
• Maintain visibility into account health and translate insights into actionable plans.
• Ensure account plans, governance notes, actions, and decisions are communicated to stakeholders.

Skills

Strategic account management

Executive client relationships

Cross-functional leadership

Negotiation

Growth strategy

Education

Bachelor’s degree in Business, Legal, Marketing, Communications, or related field

Job description

Consilio LLC seeks a Key Account Lead to own account management strategy and execution for premier strategic accounts. This leader partners across Sales, Delivery and Offerings to activate growth, improve retention, and balance coverage and capacity across the portfolio.

You will build executive-level relationships, drive retention and expansion, and guide a matrixed team to deliver high-quality, governance-driven account plans and QBRs. Travel up to 30% is required.