Remote-Ready Radiology Scheduler I (Hybrid)

Outpatient Imaging Culpeper - Culpeper, VA; Culpeper (VA); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonus program

Paid Time Off and holiday pay

Medical, dental, vision, and Rx

FSA

401(k) with company match

Life insurance

Disability

Employee Assistance Program

Training and career-development

Job summary

UVA Outpatient Imaging Culpeper is seeking a friendly Scheduler I to join our patient-centered team. You will assist patients and referring offices with scheduling outpatient imaging appointments while delivering excellent customer service.

The role includes managing a high-volume call queue, scheduling per physician orders, verifying demographics and insurance, and collaborating with clinical and registration teams.

Qualifications

• High school diploma or GED required.
• Experience in medical scheduling or call-center workflows preferred.
• Strong customer-service, communication, organization, and computer skills required.
• Familiarity with EMR, insurance verification, and medical terminology preferred.

Responsibilities

• Manage a high-volume inbound call queue.
• Make outbound calls to schedule patients and follow up on orders.
• Schedule imaging appointments accurately based on physician orders and exam requirements.
• Verify patient demographics, insurance information, referring-provider information, and order accuracy.
• Communicate with patients, referring offices, clinical staff, registration, and authorization teams.
• Meet established call-volume, productivity, attendance, and quality expectations.
• Maintain patient confidentiality and provide a professional, compassionate experience.
• Assist with additional scheduling and business-office responsibilities as needed.

Skills

Customer service

Communication

Organization

Computer skills

Education

High school diploma/GED

Tools

Microsoft Office

EMR systems

Job description

UVA Outpatient Imaging Culpeper is seeking a friendly Scheduler I to join our patient-centered team. You will assist patients and referring offices with scheduling outpatient imaging appointments while delivering excellent customer service.

The role includes managing a high-volume call queue, scheduling per physician orders, verifying demographics and insurance, and collaborating with clinical and registration teams.