Remote-Ready Customer Service Pro | Training & Benefits

Pella Corporation; Pella (IA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits (medical, dental and vision)

Company-paid life insurance

Company-paid short and long-term disability insurance

Paid time off (accrue 40 hours per year)

401k with a company match

Job summary

Pella Corporation is seeking a Customer Service Representative to join their team at the Pella Corporate office in Iowa. This full-time position involves providing excellent customer service while assisting with product inquiries and order statuses. After a training period, the role will transition to remote work.

Ideal candidates will have strong computer skills, a passion for helping others, and be comfortable working in a dynamic team environment. The position includes competitive pay and comprehensive benefits.

Qualifications

• Experience in a customer service role preferred.
• Ability to assist customers with product and pricing inquiries.
• Strong communication skills.

Responsibilities

• Provide optimal customer service aligned with business goals.
• Assist customers regarding orders and product inquiries.

Skills

Strong computer skills

Customer service orientation

Job description

Pella Corporation is seeking a Customer Service Representative to join their team at the Pella Corporate office in Iowa. This full-time position involves providing excellent customer service while assisting with product inquiries and order statuses. After a training period, the role will transition to remote work.

Ideal candidates will have strong computer skills, a passion for helping others, and be comfortable working in a dynamic team environment. The position includes competitive pay and comprehensive benefits.