Remote-Ready Customer Service Pro | Bilingual Spanish

Johntylercarlson; Park Ridge (IL); Hybrid; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Simple IRA

Paid time off

Flexible schedule

Bonus based on performance

Training & development

Opportunity for advancement

WFH opportunities after 6 months

Competitive salary

Job summary

John Tyler Carlson - State Farm Agent is seeking a Customer Service Representative - State Farm Agent Team Member to join our Evanston office. You will deliver exceptional customer experiences, answer inquiries, assist with policy changes, and coordinate with agency teammates to serve community members effectively.

After six months of training, the role offers flexible remote options 1–2 days per week. We value bilingual Spanish skills, prior customer service experience, and a detail‑oriented

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Bilingual Spanish

Job description

John Tyler Carlson - State Farm Agent is seeking a Customer Service Representative - State Farm Agent Team Member to join our Evanston office. You will deliver exceptional customer experiences, answer inquiries, assist with policy changes, and coordinate with agency teammates to serve community members effectively.

After six months of training, the role offers flexible remote options 1–2 days per week. We value bilingual Spanish skills, prior customer service experience, and a detail‑oriented