Customer Service Representative - State Farm Agent Team Member

State Farm; Kearney (NE); Presencial; USD 28.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Opportunity for advancement

Training & development

Bonus based on performance

Descripción de la vacante

Kara Berks - State Farm Agent is seeking a bilingual Customer Service Representative to support local insurance clientele. You will resolve inquiries, coordinate with the agent team, and deliver exceptional service to community members, helping them protect what matters most.

Responsibilities include establishing relationships, answering inquiries, and maintaining accurate records of interactions. Spanish bilingual ability is highly preferred and will be essential for serving a diverse client

Formación

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Bilingual Spanish highly preferred.

Responsabilidades

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Conocimientos

Dedicated to customer service.

Strong communication and interpersonal

Detail-oriented and multitask

Bilingual Spanish

Descripción del empleo

Benefits:

• Opportunity for advancement
• Training & development
• Bonus based on performance

*Bilingual Spanish Position*

ROLE DESCRIPTION:

As a Customer Service Representative with Kara Berks - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Bilingual Spanish highly preferred.