Customer Service Pro — Flexible Schedule & Growth Path

Geovanni Trujano; Rolling Meadows (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Geovanni Trujano State Farm Agent is seeking a Customer Service Representative to deliver exceptional service, support policyholders, and help grow the local community. You will assist with inquiries, updates, and claims, ensuring accuracy in records and a empathetic customer approach.

The role emphasizes teamwork with the agency, potential internal growth, and a friendly, community-focused environment. Bilingual Spanish is preferred for serving a diverse client base.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and multitask

Customer service experience

Bilingual Spanish

Job description

Geovanni Trujano State Farm Agent is seeking a Customer Service Representative to deliver exceptional service, support policyholders, and help grow the local community. You will assist with inquiries, updates, and claims, ensuring accuracy in records and a empathetic customer approach.

The role emphasizes teamwork with the agency, potential internal growth, and a friendly, community-focused environment. Bilingual Spanish is preferred for serving a diverse client base.