Remote-Ready Customer Experience Liaison

Aditi Consulting; Princeton (NJ); On-site; USD 24,435 - 34,801; Part time

Benefits offered by this job

Health insurance

401(k) plan participation

Paid time off

Job summary

A leading consulting firm in Princeton is seeking an entry-level customer service representative to handle inquiries, support continuous improvement initiatives, and manage reports in systems like Oracle and Salesforce. Ideal candidates should possess strong communication skills and experience in customer service. This contract position offers a pay rate of $21.50/hr, with potential benefits including medical and dental coverage.

Qualifications

• Minimum High School completion; preferred Bachelor's degree with 5 years experience.
• 3+ years of customer service experience required.
• Excellent troubleshooting and decision-making skills required.

Responsibilities

• Liaise with departments to resolve inquiries.
• Lead continuous improvement initiatives.
• Run reports in BI and Oracle systems.

Skills

Customer service experience

Problem solving

Communication skills

Attention to detail

Education

High School diploma

Bachelor's degree preferred

Tools

Oracle

Salesforce

SAP

Job description

A leading consulting firm in Princeton is seeking an entry-level customer service representative to handle inquiries, support continuous improvement initiatives, and manage reports in systems like Oracle and Salesforce. Ideal candidates should possess strong communication skills and experience in customer service. This contract position offers a pay rate of $21.50/hr, with potential benefits including medical and dental coverage.