Remote RCM Supervisor - Medical Billing Lead

LifeStance Health; United States; Remote; USD 61.000 - 73.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

AD&D

Short and long-term disability

Life insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Zusammenfassung

LifeStance Health is seeking a Billing Supervisor to lead the RCM team in a fully remote role across eligible U.S. states. You will supervise staff, drive performance metrics, and ensure accurate billing operations for outpatient mental health services.

You will train, monitor, and develop team members, manage workloads, and implement action plans to improve efficiency, accuracy, and cash flow while maintaining HIPAA compliance and a positive team environment.

Qualifikationen

• High School diploma or GED equivalent.
• 4+ years of experience in medical billing/RCM; supervisory experience or demonstrated leadership.
• Advanced knowledge of UB-04, EOB interpretation, A/R, CPT, and ICD-9 codes.
• Excellent working knowledge of Revenue Cycle Management operations with specific focus on Outpatient Mental Health payors and Commercial payors (i.e., Medicare regulations and compliance; HIPAA).
• Proficient in the use of MS Office suite; intermediate to advanced Excel and Word skills.
• Clear, effective, and accurate verbal and written communication skills.
• Organizational and prioritization skills sufficient to effectively manage multiple, concurrent initiatives.
• Handling of all PHI (Protected Health Information) and Patient Identifiable Data with discretion and confidentiality.
• Qualified candidates must be legally authorized to be employed in the United States.
• Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture.

Aufgaben

• Responsible for all aspects of the day-to-day supervision and leadership of RCM staff, including but not limited to the Performance Management metrics of RCM
• Complete monthly quality evaluations. Monitor staff scheduling and adherence to time and attendance protocol
• Responsible for all aspects of RCM, including but not limited to maintaining workload balance, ensuring maximum efficiency, eliminating rework, and reducing cost
• Promptly identify issues and develop action plans to mitigate or resolve and escalat as needed
• Train, develop, motivate, and assist team members in reaching new levels of skills, knowledge, and attitude
• Effectively maintain a work environment which stimulates and motivates the morale, engagement, and growth of team members. Identify performance deficiencies and opportunities and implement action plans as needed
• Review and respond timely to requests, including emails, messages, telephone calls, issues, escalations, account research and resolution as needed by staff, leadership, and centers. Timely completion of accounts referred to the Supervisor
• Attend or hold meetings as assigned, and ensure proper documentation of agenda and notes as needed

Kenntnisse

RCM supervision

Medical billing

Leadership

HIPAA compliance

EOB/CPT/ICD-9 knowledge

MS Office / Excel

Communication skills

PHI handling

Ausbildung

High School diploma or GED

Jobbeschreibung

LifeStance Health is seeking a Billing Supervisor to lead the RCM team in a fully remote role across eligible U.S. states. You will supervise staff, drive performance metrics, and ensure accurate billing operations for outpatient mental health services.

You will train, monitor, and develop team members, manage workloads, and implement action plans to improve efficiency, accuracy, and cash flow while maintaining HIPAA compliance and a positive team environment.