Remote RCM Implementation Training Specialist

Meduit Group; Northern (KY); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Employer paid life insurance

Long-term disability

Internal growth opportunities

Job summary

Meduit, a national leader in healthcare revenue cycle management, is seeking an Implementation Trainer to support client implementations and system adoption across RCM operations. You will deliver structured, workflow-driven training and ensure effective use of tools and processes.

The role collaborates with implementation, training, and operations teams to optimize workflows, analyze training outcomes, and drive user adoption. Remote, full-time, US-based.

Qualifications

• Experience in Revenue Cycle Management (RCM), preferably within Business Office operations such as insurance, self-pay, or collections.
• Proven experience delivering virtual training, including instructor-led sessions and system training.
• Experience supporting system implementations, process rollouts, or workflow adoption initiatives.
• Strong communication and facilitation skills with the ability to engage diverse audiences.
• Proficiency with Microsoft Office and business systems, including revenue cycle or practice management platforms.

Responsibilities

• Deliver structured, role-based training on Benchmark workflows, systems, and best practices during client implementations
• Facilitate virtual instructor-led training sessions, workshops, and knowledge transfer meetings for internal and client stakeholders
• Collaborate with training leadership and implementation teams to develop and maintain training curriculum aligned with operational workflows
• Support system readiness activities, including validation of training environments prior to implementation
• Analyze assessment results and user feedback to improve training effectiveness and materials
• Provide targeted follow-up training, coaching, and remediation sessions based on performance data
• Maintain and update training documentation, job aids, and process guides
• Support learning management system (LMS) administration, including course creation, updates, and training completion tracking
• Participate in client project meetings to gather requirements and communicate training progress and timelines
• Support post-go-live adoption and workflow optimization efforts

Skills

RCM experience

Virtual training

Communication skills

Data analysis

MS Office

Tools

LMS

Job description

Meduit, a national leader in healthcare revenue cycle management, is seeking an Implementation Trainer to support client implementations and system adoption across RCM operations. You will deliver structured, workflow-driven training and ensure effective use of tools and processes.

The role collaborates with implementation, training, and operations teams to optimize workflows, analyze training outcomes, and drive user adoption. Remote, full-time, US-based.