Remote RCM Account Manager — Automation & Client Success

Jorie Healthcare Partners LLC; Oak Brook (IL); Remote; USD 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

401(k) matching

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

PTO 2 weeks

Holidays

Zusammenfassung

Jorie Healthcare Partners LLC is seeking an experienced Revenue Cycle Management Account Manager to serve as the primary liaison between clients and internal operational teams. The role oversees client relationships, ensures service delivery excellence, and drives process improvements with a focus on automation across healthcare revenue cycle functions.

The position is remote within the United States, with standard hours 8:00-5:00 CST, Monday through Friday.

Qualifikationen

• Experience in Revenue Cycle Management (RCM) and managing client accounts.
• Strong understanding of healthcare revenue cycle operations and service delivery.
• Proven ability to drive process improvements and partner with tech teams on automation.

Aufgaben

• Serve as the primary liaison between clients and internal operations, ensuring high client satisfaction.
• Oversee contractual obligations, service scope, invoice verification, and performance metrics.
• Collaborate with internal teams to monitor service performance and identify improvement opportunities.
• Lead escalation management and root-cause analysis for client issues.
• Prepare business reviews, performance reports, and dashboards for clients and leadership.

Kenntnisse

Account management

Healthcare revenue cycle

Client relationship

Process improvement

Automation

Jobbeschreibung

Jorie Healthcare Partners LLC is seeking an experienced Revenue Cycle Management Account Manager to serve as the primary liaison between clients and internal operational teams. The role oversees client relationships, ensures service delivery excellence, and drives process improvements with a focus on automation across healthcare revenue cycle functions.

The position is remote within the United States, with standard hours 8:00-5:00 CST, Monday through Friday.