Remote Revenue Cycle Manager — Client Success & Analytics

Harris Computer; Brentwood (TN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

3 weeks vacation

5 personal days

Medical, dental, vision from day one

Employee stock ownership

RRSP/401k matching

Remote work

Job summary

MEDHOST, a division of Harris, seeks a Manager, Account Follow-Up Services to lead a strategic team and drive revenue cycle improvements for healthcare clients. This remote role supports US-based work with occasional travel to the Tennessee office for client meetings and team events.

You will guide and develop a high-performing team, standardize revenue cycle processes, and provide data-driven insights to executives and clients. A strong track record in hospital RCM and leadership is required.

Qualifications

• At least 5 years in account management or revenue cycle management.
• 2 years in a leadership role.
• Bachelor's degree in Business Administration, Finance, or related field.
• In-depth knowledge of RCM steps and payer operations.
• Familiarity with CPT, ICD-10, HCPCS codes and medical coding rules.
• Understanding of HIPAA, CMS and payer regulations.
• Experience with EHR/PM systems such as Epic, Cerner, Athena, eClinicalWorks.
• Proven success leading hospital RCM operations and managing performance.
• Strong leadership, coaching, and team development skills.
• Ability to set expectations, conduct reviews, and ensure accountability.
• Experience managing remote, cross‑department teams.
• Analytical and problem‑solving skills with data-driven action.
• Track record of improving denials, AR days, aging, and cash collections.
• Strong presentation, communication, and storytelling skills.
• Proficiency with MS Excel, PowerPoint, and reporting tools.

Responsibilities

• Lead Your Team – guide and develop a high-performing team, set clear goals, review performance, and build a culture of quality and ownership across all teams, including remote ones.
• Improve Processes – refine revenue cycle processes, standardize workflows, identify risks, and manage multiple projects.
• Analyze Performance – use data to track key results, report to senior leaders and clients, and improve denial rates, AR days, aging, and cash collections.
• Manage Clients & Partners – serve as main contact and trusted advisor for clients, collaborate with cross-functional teams, solve complex account problems, ensure client satisfaction.
• Ensure Compliance – follow healthcare regulations and best practices to protect operations and client trust.
• Stay Current – monitor industry trends and technology to stay competitive.

Skills

Account management

Revenue cycle management

Leadership

Data analysis

Communication

Remote team leadership

Education

Bachelor's degree in Business Administration or Finance

Tools

Epic

Cerner

Athena

eClinicalWorks

Job description

MEDHOST, a division of Harris, seeks a Manager, Account Follow-Up Services to lead a strategic team and drive revenue cycle improvements for healthcare clients. This remote role supports US-based work with occasional travel to the Tennessee office for client meetings and team events.

You will guide and develop a high-performing team, standardize revenue cycle processes, and provide data-driven insights to executives and clients. A strong track record in hospital RCM and leadership is required.