Remote R&D Field Account Manager - Strategic Accounts

Sartorius North America; Philadelphia (Philadelphia County); Remote; USD 110,000 - 160,000; Full time

Benefits offered by this job

Mentoring programs

Flexible work schedule

401(k) with company match

Health plans

Job summary

Sartorius North America is seeking an experienced Research & Development Field Account Manager to cultivate trusted relationships with strategic biopharma accounts across the US. This field-based role focuses on early visibility into molecule programs, cross-functional validation, and technology adoption from discovery through scale-up.

You will collaborate with Product Development, Tech Transfer, and CMO partners to support pilot and clinical trials, ensuring manufacturing readiness and

Qualifications

• Master's degree in Life Sciences, Biotechnology, Biochemical Engineering, or a comparable scientific discipline.
• 3+ years of experience in customer-facing roles within biopharma environments, including process development support, technical sales, applications, or scientific support, with strong exposure to R&D environments.
• Demonstrate the ability to operate credibly within highly scientific settings and translate early-stage R&D requirements into structured validation and technology adoption pathways.
• Communicate confidently with diverse senior decision makers and collaborate effectively with Technical Sales teams to shape complex customer solutions.
• Manage stakeholders successfully across customer R&D networks and cross-functional internal organizations.
• Utilize CRM systems, including SFDC, and maintain disciplined documentation practices for pipeline management, customer process tracking, validation evidence, and decision-point management.
• Demonstrate willingness to travel more than 50% to support customer engagement and field-based activities.
• Identify with Sartorius' core values of Sustainability, Openness, and Enjoyment.

Responsibilities

• Build sustained relationships with scientific and managerial stakeholders across Strategic Account R&D sites to increase access, trust, and visibility into molecule programs, discovery activities, and R&D process decisions.
• Map and maintain molecule pipeline visibility by tracking program status, site footprints, and upcoming decision points from discovery through R&D to enable timely technology seeding and opportunity creation.
• Identify and prioritize early-stage technology seeding opportunities by translating R&D process needs and discovery-stage requirements into defined use cases and aligning appropriate Business Unit technical experts to support validation activities across new molecules, processes, and modalities.
• Drive validation of selected technologies through process and product trials, including scale-up, scale-down, and manufacturing-sensitive validation activities, while documenting outcomes and readiness signals that support progression toward pilot, clinical, or manufacturing adoption.
• Support pilot and clinical-phase (Phase I-III) process and product trials by enabling process optimization, validation activities, and manufacturing readiness in collaboration with Product Development, Tech Transfer, and CMO partners.
• Monitor the evolving process landscape within assigned accounts by identifying new processes, transfers, and modalities and proactively highlighting footprint changes, risks, and business implications to relevant internal stakeholders.
• Execute structured handovers of validated programs by providing stakeholder maps, process context, validation evidence, and recommended next steps to commercial teams.

Skills

Customer-facing experience

Biopharma domain knowledge

Stakeholder management

Technical sales

Education

Master's degree in Life Sciences or related

Tools

SFDC (Salesforce)

Job description

Sartorius North America is seeking an experienced Research & Development Field Account Manager to cultivate trusted relationships with strategic biopharma accounts across the US. This field-based role focuses on early visibility into molecule programs, cross-functional validation, and technology adoption from discovery through scale-up.

You will collaborate with Product Development, Tech Transfer, and CMO partners to support pilot and clinical trials, ensuring manufacturing readiness and