Remote Quantum Software Customer Success Manager

Classiq; United States; Remote; USD 85,000 - 120,000; Full time

Job summary

Classiq is seeking a seasoned Customer Success Manager in Chicago with a remote-friendly setup to guide clients through onboarding, adoption, and expansion of our quantum software platform. You will collaborate with product, engineering, and sales teams to translate customer objectives into measurable outcomes and drive renewals and growth with global customers.

The ideal candidate has 3+ years in customer success or technical account management in quantum computing or related tech, strong

Qualifications

• 3+ years in Customer Success or Technical Account Management in quantum computing or software.

Responsibilities

• Build and maintain long-term customer relationships driving engagement, satisfaction, renewals, and growth
• Own onboarding, adoption, and ongoing engagement to ensure seamless transitions
• Collaborate with product, engineering, and sales to share best practices
• Lead renewals and identify expansion opportunities
• Provide customer feedback to influence the product roadmap

Skills

Customer Success

Technical AM

Renewals

Upsell

Stakeholder mgmt

Quantum computing

Communication

Cross-functional

AI tools

Education

Bachelor's in STEM

Master's degree

Job description

Classiq is seeking a seasoned Customer Success Manager in Chicago with a remote-friendly setup to guide clients through onboarding, adoption, and expansion of our quantum software platform. You will collaborate with product, engineering, and sales teams to translate customer objectives into measurable outcomes and drive renewals and growth with global customers.

The ideal candidate has 3+ years in customer success or technical account management in quantum computing or related tech, strong