Remote Quality Management Lead - WIC Programs

FALL CREEK FARM & NURSERY; Austin (TX); Hybrid; USD 78,000 - 132,000; Full time

Job summary

Texas Health and Human Services Commission (HHSC) in Austin, TX, is hiring a Quality Management Branch Manager to oversee the multidisciplinary QA/QI team, ensuring WIC contractors meet program requirements and reviews are completed timely and accurately.

The role leads operations, monitors LA program and audits, and guides QA/QI processes across the state, with telework eligibility and strong emphasis on stakeholder collaboration and staff development.

Qualifications

• Experience leading multidisciplinary teams and quality management programs.
• Ability to monitor and improve quality assurance processes.
• Strong communication with internal and external stakeholders.

Responsibilities

• Lead the Quality Management Branch to ensure program compliance and timely reviews.
• Oversee staff hiring, performance reviews, and scheduling.
• Develop and implement QA/QI policies and training for WIC contractors.

Skills

Leadership

Cross-functional teamwork

Quality management

Communication

Education

Bachelor's degree in a relevant field

Job description

Texas Health and Human Services Commission (HHSC) in Austin, TX, is hiring a Quality Management Branch Manager to oversee the multidisciplinary QA/QI team, ensuring WIC contractors meet program requirements and reviews are completed timely and accurately.

The role leads operations, monitors LA program and audits, and guides QA/QI processes across the state, with telework eligibility and strong emphasis on stakeholder collaboration and staff development.