Director, Quality Improvement & Data Strategy

Texas Health and Human Services; Harlingen (TX); On-site; USD 76,000 - 120,000; Full time

Benefits offered by this job

Paid health insurance

Pension plan

Career advancement opportunities

Job summary

Texas Health and Human Services seeks a Director of Quality Improvement to oversee the SSLC quality programs, supervise QA staff, and drive continuous improvement across processes and outcomes. The role focuses on data surveillance, performance analysis, and cross-team collaboration to meet regulatory requirements and improve resident care.

The position requires strong leadership, expertise in QA/QI methods, and ability to coordinate with state offices.

Qualifications

• Bachelor’s degree from an accredited college and three years of work experience in service delivery systems for persons with intellectual disabilities or in quality assurance.
• Experience with standards, rules, and laws related to ICF/IID or other care settings is preferred.
• Experience leading and supervising employees is preferred.

Responsibilities

• Oversee and manage the Quality Improvement department and client records staff.
• Lead the organization-wide quality systems approach, data surveillance, and auditing.
• Provide training and technical assistance on QA/QI tools, data analysis, and reporting.
• Prepare for annual surveys and regulatory audits and act as liaison during monitoring visits.
• Develop and implement policies, PDSA cycles, and improvement plans with department heads.

Skills

Leadership

Quality Improvement

Data analysis

Auditing

PDSA cycles

Education

Bachelor’s degree

Tools

Microsoft Excel

PowerPoint

Word

Outlook

SharePoint

Job description

Texas Health and Human Services seeks a Director of Quality Improvement to oversee the SSLC quality programs, supervise QA staff, and drive continuous improvement across processes and outcomes. The role focuses on data surveillance, performance analysis, and cross-team collaboration to meet regulatory requirements and improve resident care.

The position requires strong leadership, expertise in QA/QI methods, and ability to coordinate with state offices.