Remote Quality Assurance Specialist – Telecom & Compliance

OmniOn Power Inc.; Missouri; Remote; USD 65,000 - 95,000; Full time

Job summary

OmniOn Power Inc. is seeking a Quality Assurance Specialist to audit engineering specs and packages, ensuring accuracy and compliance with customer standards.

The role is 100% remote and reports to the Services Quality Leader, supporting TL 9000 metrics and internal surveillance audits. The position requires ~5 years in telecom quality, proficiency with Excel/SharePoint, and experience with ERP/MRP or PLM/PDM.

Qualifications

• Completion of high school diploma or GED.
• ~5 years of experience in telecom industry requirements including but not limited to DC power installation/engineering, toll/fiber installation, project management, etc.
• Working knowledge of quality management systems and audit practices (e.g., Ability to interpret customer requirements, standards, and contractual engineering deliverables).
• Proficiency with Microsoft Excel and SharePoint (including formulas, pivot tables, and basic data analysis) for tracker maintenance and Cost of Quality calculations.
• Strong written and verbal communication skills with the ability to document clear, objective audit evidence and findings.
• Experience with ERP/MRP, PLM/PDM, or document control systems used to manage engineering releases.
• Understanding of Cost of Poor Quality (CoPQ) categories and basic cost accounting concepts.
• Prior participation in internal surveillance audits or customer audits within manufacturing, repair, or service environments.
• Certification or training in internal auditing.

Responsibilities

• Audit engineering specifications for accuracy, completeness, and adherence to customer standards; document findings and drive timely correction/closure.
• Audit engineering packages (drawings, BOMs, build documentation, ECNs/changes, deviations, and supporting records) to verify compliance with customer requirements and internal procedures.
• Audit Methods of Procedure and End of Job packages to ensure safe installation practices, compliance with customer and regulatory requirements, and quality of work performed
• Ensure version control and configuration alignment between customer requirements, released engineering documentation, and service deliverables.
• Tracking of cost of poor-quality (CoPQ) metrics and communicating to quotations, engineering and execution team supporting in corrective action implementation to drive reduction in cost of quality and customer satisfaction.
• Initiate corrective actions and partner with Engineering, Quality, Program Management, and Operations to implement fixes and prevent recurrence.
• Support TL 9000 metric collection, validation, and reporting for applicable service categories; Support internal surveillance audits by preparing audit checklists, gathering objective evidence, conducting process interviews, recording results, and tracking corrective actions to closure.
• Communicate recurring issues and recommend process improvements.
• Maintain audit records, trackers, and evidence in accordance with document retention, confidentiality, and customer-specific requirements.

Skills

Excel

SharePoint

Audit documentation

Data analysis

Communication skills

Process improvement

Education

High school diploma or GED

Tools

ERP/MRP

PLM/PDM

Document control systems

Job description

OmniOn Power Inc. is seeking a Quality Assurance Specialist to audit engineering specs and packages, ensuring accuracy and compliance with customer standards.

The role is 100% remote and reports to the Services Quality Leader, supporting TL 9000 metrics and internal surveillance audits. The position requires ~5 years in telecom quality, proficiency with Excel/SharePoint, and experience with ERP/MRP or PLM/PDM.