Remote Quality Assurance & Compliance Specialist (TL 9000)

OmniOn Power Inc.; Clayton (NC); Remote; USD 70,000 - 95,000; Full time

Job summary

OmniOn Power Inc. is seeking a Quality Assurance Specialist to audit engineering specifications and packages, ensuring accuracy and adherence to customer standards. This role focuses on cost of quality, surveillance audits, and cross-functional collaboration with engineering, program management, and operations.

Based remotely in the United States, you will support TL 9000 metrics, document retention, and drive corrective actions to improve quality and customer satisfaction.

Qualifications

• Completion of high school diploma or GED.
• Approximately 5 years of telecom industry experience including DC power installation/engineering, toll/fiber installation, project management.
• Working knowledge of quality management systems and audits.
• Proficiency with Excel and SharePoint for tracker maintenance and Cost of Quality calculations.
• Strong written and verbal communication to document audit evidence and findings.
• Experience with ERP/MRP, PLM/PDM, or document control systems used to manage engineering releases.
• Understanding of Cost of Poor Quality (CoPQ) categories and basic cost accounting concepts.
• Prior participation in internal surveillance audits or customer audits within manufacturing, repair, or service environments.
• Certification or training in internal auditing.

Responsibilities

• Audit engineering specifications for accuracy, completeness, and adherence to customer standards; document findings and drive timely correction/closure.
• Audit engineering packages (drawings, BOMs, build documentation, ECNs/changes, deviations, and supporting records) to verify compliance with customer requirements and internal procedures.
• Audit Methods of Procedure and End of Job packages to ensure safe installation practices, compliance with customer and regulatory requirements, and quality of work performed
• Ensure version control and configuration alignment between customer requirements, released engineering documentation, and service deliverables.
• Tracking of cost of poor-quality (CoPQ) metrics and communicating to quotations, engineering and execution team supporting in corrective action implementation to drive reduction in cost of quality and customer satisfaction.
• initiate corrective actions and partner with Engineering, Quality, Program Management, and Operations to implement fixes and prevent recurrence.
• Support TL 9000 metric collection, validation, and reporting for applicable service categories; Support internal surveillance audits by preparing audit checklists, gathering objective evidence, conducting process interviews, recording results, and tracking corrective actions to closure.
• communicate recurring issues and recommend process improvements.
• Maintain audit records, trackers, and evidence in accordance with document retention, confidentiality, and customer-specific requirements.

Skills

Auditing

Quality Assurance

Documentation

Communication

Education

High school diploma or GED

Tools

Excel

SharePoint

ERP/MRP

PLM/PDM

Job description

OmniOn Power Inc. is seeking a Quality Assurance Specialist to audit engineering specifications and packages, ensuring accuracy and adherence to customer standards. This role focuses on cost of quality, surveillance audits, and cross-functional collaboration with engineering, program management, and operations.

Based remotely in the United States, you will support TL 9000 metrics, document retention, and drive corrective actions to improve quality and customer satisfaction.