Remote Quality Assurance Specialist TL9000 & Telecom

OmniOn Power Inc.; Athens (GA); À distance; USD 70 000 - 90 000; Plein temps

Résumé du poste

OmniOn Power Inc. is seeking a Quality Assurance Specialist to audit engineering specifications and packages for accuracy, completeness, and adherence to customer standards.

This fully remote role reports to the Services Quality Leader and supports cost of quality tracking and corrective actions across quotation, engineering, and execution teams. You will maintain Cost of Quality tracking, support TL 9000 metric collection, incident investigations, and ensure version control across customer

Qualifications

• Completion of high school diploma or GED.
• 5 years of telecom industry requirements including but not limited to DC power installation/engineering, toll/fiber installation, project management, etc.
• Experience auditing engineering documentation (specifications, drawings, BOMs, and/or engineering change documentation) for accuracy and compliance.
• Working knowledge of quality management systems and audit practices (e.g., TL9000/ISO 9001 concepts, internal auditing, corrective action).
• Ability to interpret customer requirements, standards, and contractual engineering deliverables.
• Proficiency with Microsoft Excel and SharePoint (including formulas, pivot tables, and basic data analysis) for tracker maintenance and Cost of Quality calculations.
• Strong written and verbal communication skills with the ability to document clear, objective audit evidence and findings.
• Strong attention to detail, organization, and follow-through; able to manage multiple priorities and deadlines.

Responsabilités

• Audit engineering specifications for accuracy, completeness, and adherence to customer standards; document findings and drive timely correction/closure.
• Audit engineering packages (drawings, BOMs, build documentation, ECNs/changes, deviations, and supporting records) to verify compliance with customer requirements and internal procedures.
• Audit Methods of Procedure and End of Job packages to ensure safe installation practices, compliance with customer and regulatory requirements, and quality of work performed
• Ensure version control and configuration alignment between customer requirements, released engineering documentation, and service deliverables.
• Tracking of cost of poor-quality (CoPQ) metrics and communicating to quotations, engineering and execution team supporting in corrective action implementation to drive reduction in cost of quality and customer satisfaction.
• Identify gaps, errors, and nonconformities; initiate corrective actions and partner with Engineering, Quality, Program Management, and Operations to implement fixes and prevent recurrence.
• Support TL 9000 metric collection, validation, and reporting for applicable service categories; provide inputs and summaries to stakeholders as required.
• Support internal surveillance audits by preparing audit checklists, gathering objective evidence, conducting process interviews, recording results, and tracking corrective actions to closure.
• Prepare audit summaries, trend analyses, and dashboards; communicate recurring issues and recommend process improvements.
• Maintain audit records, trackers, and evidence in accordance with document retention, confidentiality, and customer-specific requirements.

Connaissances

Quality auditing

TL9000

ISO 9001

Excel

SharePoint

Data analysis

Documentation

Formation

High school diploma

Outils

Excel

SharePoint

Description du poste

OmniOn Power Inc. is seeking a Quality Assurance Specialist to audit engineering specifications and packages for accuracy, completeness, and adherence to customer standards.

This fully remote role reports to the Services Quality Leader and supports cost of quality tracking and corrective actions across quotation, engineering, and execution teams. You will maintain Cost of Quality tracking, support TL 9000 metric collection, incident investigations, and ensure version control across customer