Remote Quality Assurance Auditor — Telecom TL9000

OmniOn Power Inc.; East Windsor Hill (CT); Remote; USD 65,000 - 85,000; Full time

Job summary

OmniOn Power Inc. seeks a Quality Assurance Specialist to audit engineering specifications and packages, ensuring accuracy and alignment with customer requirements.

The role focuses on CoPQ tracking, procedures, and TL 9000 metric support, reporting to the Services Quality Leader in a 100% remote setting. You will verify documentation, control versions, and drive corrective actions with engineering, quality, and operations teams while maintaining records per confidentiality and customer

Qualifications

• Completion of high school diploma or GED.
• ~5 years of telecom industry experience including DC power installation/engineering, toll/fiber installation.
• ~ Working knowledge of quality management systems and audit practices.
• ~ Proficiency with Microsoft Excel and SharePoint for tracker maintenance and Cost of Quality calculations.
• ~ Strong written and verbal communication skills with the ability to document clear, objective audit evidence.
• ~ Experience with ERP/MRP, PLM/PDM, or document control systems used to manage engineering releases.
• ~ Understanding of Cost of Poor Quality (CoPQ) categories and basic cost accounting concepts.
• ~ Prior participation in internal surveillance audits or customer audits within manufacturing, repair, or service environments.
• ~ Certification or training in internal auditing.

Responsibilities

• Audit engineering specifications for accuracy, completeness, and adherence to customer standards; document findings and drive timely correction/closure.
• Audit engineering packages (drawings, BOMs, build documentation, ECNs/changes, deviations, and supporting records) to verify compliance with customer requirements and internal procedures.
• Audit Methods of Procedure and End of Job packages to ensure safe installation practices, compliance with customer and regulatory requirements, and quality of work performed
• Ensure version control and configuration alignment between customer requirements, released engineering documentation, and service deliverables.
• Tracking of cost of poor-quality (CoPQ) metrics and communicating to quotations, engineering and execution team supporting in corrective action implementation to drive reduction in cost of quality and customer satisfaction.
• Initiate corrective actions and partner with Engineering, Quality, Program Management, and Operations to implement fixes and prevent recurrence.
• Support TL 9000 metric collection, validation, and reporting for applicable service categories; Support internal surveillance audits by preparing audit checklists, gathering objective evidence, conducting process interviews, recording results, and tracking corrective actions to closure.
• Communicate recurring issues and recommend process improvements.
• Maintain audit records, trackers, and evidence in accordance with document retention, confidentiality, and customer-specific requirements.

Skills

Internal auditing

Quality management

Excel

SharePoint

ERP/MRP

PLM/PDM

Documentation

Communication

Education

High school diploma

Job description

OmniOn Power Inc. seeks a Quality Assurance Specialist to audit engineering specifications and packages, ensuring accuracy and alignment with customer requirements.

The role focuses on CoPQ tracking, procedures, and TL 9000 metric support, reporting to the Services Quality Leader in a 100% remote setting. You will verify documentation, control versions, and drive corrective actions with engineering, quality, and operations teams while maintaining records per confidentiality and customer