Remote Quality Assurance Auditor – Data & Compliance

Sedgwick; Atlanta (GA); Remote; USD 60,000 - 90,000; Full time

Job summary

Sedgwick is seeking a Quality Assurance Specialist for a remote, GA-based role. The position focuses on auditing case files to ensure data quality and compliance across internal and partner resources.

Responsibilities include trend identification, stakeholder collaboration, CRM data integrity, and audit reporting. A four-year investigative background and a bachelor’s degree are preferred to join a highly credible risk and claims team.

Qualifications

• Bachelor's degree preferred; four years of investigative experience or equivalent.
• Strong communication, analytical and organizational skills.
• Ability to work independently or in a team environment and meet performance benchmarks.

Responsibilities

• Assesses internal, client or vendor files for accuracy, consistency and compliance.
• Identifies trends to improve service efficiency and quality.
• Ensures data elements are captured in the CRM with stakeholders.
• Compiles audit results and supports quarterly stewardship reporting.
• Monitors action items and project plans with stakeholders.
• Updates vendor resources and mapping programs as needed.

Skills

Oral and written communication

PC literate

Analytical skills

Organizational skills

Independent worker

Team collaboration

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Sedgwick is seeking a Quality Assurance Specialist for a remote, GA-based role. The position focuses on auditing case files to ensure data quality and compliance across internal and partner resources.

Responsibilities include trend identification, stakeholder collaboration, CRM data integrity, and audit reporting. A four-year investigative background and a bachelor’s degree are preferred to join a highly credible risk and claims team.