Remote Quality Analyst – Detail-Driven & Process Expert

Willson International Ltd.; Michigan; Remote; USD 52,000 - 78,000; Full time

Benefits offered by this job

Home internet reimbursement

3 weeks paid vacation

Job summary

Willson International Ltd. is seeking a detail‑oriented Quality Analyst to ensure regulatory compliance and quality benchmarks in operations. The role involves audits, tariff verification, and client communications from a remote setting.

The ideal candidate has a high school diploma, 1 year in customs/regulatory operations, strong MS Office skills, and excellent verbal/written communication. Remote work is available in Michigan and surrounding states, with training and growth opportunities.

Qualifications

• High School Diploma required.
• 1 year experience in customs brokerage operations or regulatory.
• Customer Service experience in an office environment.
• NCBFAA Certified Customs Specialist is an asset.
• Proficiency in MS Office and data entry skills are required.
• Strong communication skills – verbal and written.
• Desire to learn, grow, teach and adapt to change.
• Problem solving, accuracy, and attention to detail are required.

Responsibilities

• Auditing entries to ensure regulatory compliance.
• Tariff verification and duty/tax applicability.
• Verifying USMCA/USGR eligibility.
• Communicating with clients via email and phone.
• Management of special projects assigned.
• Development of processes and procedures.

Skills

Customer Service

Verbal communication

Written communication

Attention to detail

Data entry

Education

High School Diploma

Tools

MS Office

Database

Job description

Willson International Ltd. is seeking a detail‑oriented Quality Analyst to ensure regulatory compliance and quality benchmarks in operations. The role involves audits, tariff verification, and client communications from a remote setting.

The ideal candidate has a high school diploma, 1 year in customs/regulatory operations, strong MS Office skills, and excellent verbal/written communication. Remote work is available in Michigan and surrounding states, with training and growth opportunities.