Remote Quality Analyst - Compliance & Training Pro

Willson International Ltd.; Salem (NH); Remote; USD 42,000 - 60,000; Full time

Benefits offered by this job

Work-from-home environment

Home internet reimbursement

3 weeks paid vacation

401k Program

Family medical benefit coverage

Job summary

Willson International seeks a detail-oriented Quality Analyst to join our remote team in the United States. You will audit entries, verify tariffs and duties, and ensure regulatory compliance across multiple programs while communicating with clients by email and phone.

Ideal candidates have at least 1 year in customs brokerage operations or regulatory roles, strong MS Office skills, and excellent written and verbal communication.

Qualifications

• High School Diploma required.
• 1 year experience in customs brokerage operations or regulatory.
• Customer Service experience in an office environment.
• NCBFAA Certified Customs Specialist is an asset.
• Proficiency in MS Office, database and data entry skills are required.
• Strong communication skills – verbal and written is required.
• Desire to learn, grow, teach and adapt to change.
• Problem solving, accuracy, attention to detail is required.
• Ability to work in a fast-paced environment.

Responsibilities

• Quality Control: Auditing entries to ensure compliance.
• Tariff verification.
• Deductions.
• Duty and Tax applicability.
• Verifying USMCA/USGR eligibility.
• Section 232, Section 301 & Section 338.
• Anti-dumping and countervailing duties (AD/CVD).
• TIB Closures and other at-risk categories.
• Development of processes and procedures.
• Communicating with clients via email and phone.
• Management of special projects assigned.

Skills

Quality mindset

Regulatory knowledge

Customer service

MS Office

Education

High School Diploma

NCBFAA Certified Customs Specialist (asset)

Tools

MS Office

Database

Data entry

Job description

Willson International seeks a detail-oriented Quality Analyst to join our remote team in the United States. You will audit entries, verify tariffs and duties, and ensure regulatory compliance across multiple programs while communicating with clients by email and phone.

Ideal candidates have at least 1 year in customs brokerage operations or regulatory roles, strong MS Office skills, and excellent written and verbal communication.