Remote QA & Workflow Specialist (Part-Time)

Monster Lead Group; Northern (KY); Hybrid; USD 28,000 - 69,000; Part time

Job summary

Loansure is seeking a part‑time QA Workflow Specialist to own the proofing gate on creative before it ships, and to run the QA pass on documents after they’re uploaded to our mailing system. This role focuses on protecting quality and keeping work flowing efficiently through the team.

It’s roughly 20 hours a week on a 6‑month contract, with Monday production days and Friday intake, offering an opportunity for detailed editors to influence process improvements in a fast-paced mortgage mail

Qualifications

• 3+ years of proofreading/QA/traffic/coordination experience in publishing or marketing
• Exceptional attention to detail across copy, layout, brand consistency, and document specifications
• Working familiarity with Adobe InDesign to open templates and communicate corrections
• Comfortable working in a ticketing system (Jira preferred; Asana, Monday, ClickUp, or Trello acceptable)
• Composure under weekly production pressure with ability to triage last-minute changes
• Excellent written communication for clear feedback, including for non-native English speakers
• Reliable remote setup with high‑speed internet and availability during Eastern business hours, especially Mondays

Responsibilities

• Own the internal proofing gate for all creative produced by the team — proof mailer templates before they advance to account managers, catching errors in copy, layout, brand alignment, client details, NMLS IDs, disclosures, and formatting.
• Run the post‑upload QA pass in our proprietary mailing system — verify document settings match spec before production.
• Manage day‑to‑day ticket flow in Jira — triage incoming creative requests, monitor SLA adherence, keep the queue moving, and flag blockers before deadlines.
• Own Monday production days — monitor for issues, coordinate real-time fixes with the creative team, and support the smooth handoff of files to our mail house.
• Coordinate turnarounds with our creative team members based in the Philippines — communicate proofing feedback clearly, follow up on revisions, and account for time‑zone handoffs.
• Document caught errors and patterns to inform ongoing process improvements, feed observations back to leadership, and contribute ideas to strengthen QA workflows over time.

Skills

Attention to detail

Proofreading

QA knowledge

Communication

Time management

Tools

Jira

Asana

Monday

ClickUp

Trello

Adobe InDesign

Job description

Loansure is seeking a part‑time QA Workflow Specialist to own the proofing gate on creative before it ships, and to run the QA pass on documents after they’re uploaded to our mailing system. This role focuses on protecting quality and keeping work flowing efficiently through the team.

It’s roughly 20 hours a week on a 6‑month contract, with Monday production days and Friday intake, offering an opportunity for detailed editors to influence process improvements in a fast-paced mortgage mail