Remote Quality Assurance Assistant

First American; Missouri; Remote; USD 25,000 - 32,000; Full time

Job summary

First American Mortgage Solutions is seeking a detail-focused team member to ensure the quality and accuracy of final reports and documents before printing and distribution.

The role emphasizes identifying missing information, obtaining required data from internal resources or customers, and ensuring adherence to company standards. Typical hours may range from early morning to late afternoon, with remote work options depending on the project.

Qualifications

• High school diploma or equivalent.
• 1-2 years directly related experience.
• Proficient PC skills.
• Strong attention to detail.
• Good verbal and written communication skills.
• Basic understanding of customer compliance requirements.

Responsibilities

• Quality checks final reports and completed documents for accuracy and completeness.
• Identifies missing information and areas requiring corrections.
• Contacts internal resource or customer to obtain required information.
• Ensures the product is in compliance with company and customer standards.
• Escalates more complex questions to supervisor or lead.

Skills

Attention to detail

Verbal communication

Written communication

Customer compliance basics

Proficient PC skills

Quality assurance

Job description

First American Mortgage Solutions is seeking a detail-focused team member to ensure the quality and accuracy of final reports and documents before printing and distribution.

The role emphasizes identifying missing information, obtaining required data from internal resources or customers, and ensuring adherence to company standards. Typical hours may range from early morning to late afternoon, with remote work options depending on the project.