Remote QA Portfolio Lead – Gaming

OpenKrill; United States; Remote; USD 47,000 - 66,000; Full time

Benefits offered by this job

Remote work arrangement

Contract employment

Job summary

OpenKrill seeks a QA Portfolio Manager to lead QA strategy and execution across a diverse portfolio of video games in a remote contract role based in the United States. You will oversee external QA vendors, align testing with milestones, and drive release-readiness decisions across console, PC, and mobile platforms.

You’ll manage budgets, coordinate SOWs, and provide data-driven quality reporting while shaping scalable QA processes and partnering with production, development, and publishing

Qualifications

• At least 5 years of experience in QA leadership, vendor or partner management, or production within the video game industry, including direct oversight of external QA vendors.
• Demonstrated experience managing QA service Statements of Work, vendor quotes, and external testing engagements.
• Strong understanding of FQA, CQA, and LQA methodologies, bug-tracking systems, and certification and compliance requirements across console, PC, and mobile platforms.
• Proven ability to develop, review, and refine test plans for games across different genres, platforms, and gameplay modes, including single-player and multiplayer experiences.
• Experience coordinating QA across multiple concurrent titles and external studios, with strong project management skills and the ability to manage varied workflows, tools, and deadlines.
• Excellent written and verbal communication skills, with the ability to collaborate effectively with internal stakeholders, development teams, and external QA partners.
• Strong relationship management skills and a demonstrated ability to build productive, long-term partnerships.
• A self-directed, adaptable approach, with the ability to work independently and collaboratively in an environment with evolving priorities and ambiguity.
• Proficiency with bug-tracking and test-management tools, spreadsheets, and project-tracking software.
• A broad interest in video games across PC, console, and mobile platforms is an advantage.
• Existing relationships with FQA, CQA, or LQA vendors, experience with platform partner programs, and support for independent studios are assets.
• A passion for process improvement, quality standards, and cross-functional collaboration is highly valued.

Responsibilities

• Define and maintain QA strategies, standards, and testing approaches tailored to each game's genre, platforms, development stage, and risk profile.
• Manage external QA vendors across functional testing (FQA), compliance testing (CQA), localization testing (LQA), and compatibility testing, including vendor evaluation, onboarding, capacity planning, and performance monitoring.
• Scope QA needs against production schedules and developer milestones, coordinating vendor engagements, Statements of Work (SOWs), quotes, timelines, and contract end dates.
• Oversee QA vendor budgets, purchase orders, invoices, and cost variances to ensure services remain aligned with approved spending.
• Act as the primary QA contact for external development teams, coordinating build and patch schedules with vendor testing cycles.
• Conduct hands-on testing when necessary, verify bug fixes, assess issue severity, and produce clear, actionable bug reports.
• Deliver detailed gameplay feedback informed by comparable titles and current market standards.
• Review and prioritize vendor test results, coordinate bug triage and resolution with developers, and contribute to milestone acceptance and release-readiness decisions in partnership with Production.
• Provide data-driven reporting on game quality, development progress, emerging risks, and overall project health to production teams and leadership.
• Track certification and compliance requirements across PlayStation, Xbox, Nintendo, Steam, and mobile storefronts, ensuring testing plans support submission timelines.
• Maintain an up-to-date overview of vendor capabilities, specialties, rates, and availability, resolving escalations and assigning appropriate partners to each title and testing phase.
• Develop and improve QA documentation, test plans, bug-tracking workflows, and reporting templates that support a growing portfolio of games and development partners.

Skills

QA leadership

Vendor management

FQA/CQA/LQA

Test planning

Bug tracking

Project management

Communication

Platform certification

Tools

Bug-tracking tools

Test-management tools

Job description

OpenKrill seeks a QA Portfolio Manager to lead QA strategy and execution across a diverse portfolio of video games in a remote contract role based in the United States. You will oversee external QA vendors, align testing with milestones, and drive release-readiness decisions across console, PC, and mobile platforms.

You’ll manage budgets, coordinate SOWs, and provide data-driven quality reporting while shaping scalable QA processes and partnering with production, development, and publishing