Remote QA Lead - Billing Platform Quality & Strategy

IDT; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Remote engagement

Professional development funding

Hardware support

English classes

Referral incentives

Job summary

IDT is seeking a Senior QA lead for its communications billing platform in the United States. The role emphasizes manual and analytical testing leadership, defining standards, mentoring QA engineers, and guiding where automation adds the most value to quality and cost efficiency.

You will own the end-to-end billing test strategy, ensure coverage of rating, invoicing, taxes, and payments, and drive the automation roadmap while maintaining strong traceability and evidence-based risk assessment.

Qualifications

• Eight+ years in QA with production billing, rating, payments or similar financial systems.
• Deep knowledge of usage and subscription billing, rate structures, proration, discounts, refunds, and collections.
• Experience validating invoice generation, usage details, line totals, credits, and payment outcomes.
• Advanced SQL skills for reconciliation and analytics.
• Strong leadership, test management, and evidence-based risk communication.

Responsibilities

• Own the billing test strategy across rating, mediation, invoicing, taxation, payments, credits, adjustments, collections, and reseller billing structures.
• Design coverage for month-end processing, timezone and cutoff boundaries, reruns, partial failures, and retry safety.
• Reconcile call-detail volumes with invoiced amounts, quantify discrepancies, and trace defects to rating, mediation, switch-side, or related causes.
• Enforce testable acceptance criteria before work enters a sprint and maintain requirement-to-test traceability.
• Direct the automation roadmap by prioritizing high-value coverage, reviewing suites, and evaluating expected ROI.
• Establish quality metrics such as escaped defects, coverage, defect density, and release readiness; mentor QA engineers and elevate evidence-based risks.

Skills

QA Leadership

SQL

Billing knowledge

Test management

Jira

English (US)

Mentoring

Education

Bachelor's degree in CS/Engineering

Tools

Jira

GitHub Actions

Playwright

Python

Job description

IDT is seeking a Senior QA lead for its communications billing platform in the United States. The role emphasizes manual and analytical testing leadership, defining standards, mentoring QA engineers, and guiding where automation adds the most value to quality and cost efficiency.

You will own the end-to-end billing test strategy, ensure coverage of rating, invoicing, taxes, and payments, and drive the automation roadmap while maintaining strong traceability and evidence-based risk assessment.