Remote Purchase Mortgage Loan Officer — High-Impact Role

Zillow Group Inc.; Chicago (IL); Remote; USD 75,000 - 110,000; Full time

Job summary

Zillow Group's FinTech division is seeking a purchase-focused Mortgage Loan Officer to originate and manage home loan applications from first contact through funding. This remote role supports customers within Zillow's ecosystem, with options for high-volume digital or relationship-based work.

You will leverage Zillow's CRM and LOS, stay current on lending programs, and collaborate with processing, underwriting, and closing teams to deliver a superior customer experience while meeting defined

Qualifications

• 3+ years of mortgage origination experience with focus on purchase loans.
• Completion of required mortgage licensing education and tests.
• Located within 75 miles of Chicago area or open to remote work within US.
• Strong client service orientation with consultative sales skills.

Responsibilities

• Originate and manage purchase mortgage loans from application through closing.
• Convert opportunities into funded loans through proactive borrower contact.
• Build relationships with customers and Zillow partners where applicable.
• Manage active pipeline to meet service levels and funding expectations.
• Leverage CRM and LOS to monitor pipeline health and engagement.
• Collaborate with processing, underwriting, and closing teams for efficiency.
• Deliver high-quality customer experience through phone, email, and text.
• Stay current on market trends, programs, and regulatory requirements.

Skills

Mortgage origination

Purchase transactions

CRM proficiency

Communication skills

Education

Associate’s or Bachelor’s degree

Tools

LOS

CRM

MS Office

Job description

Zillow Group's FinTech division is seeking a purchase-focused Mortgage Loan Officer to originate and manage home loan applications from first contact through funding. This remote role supports customers within Zillow's ecosystem, with options for high-volume digital or relationship-based work.

You will leverage Zillow's CRM and LOS, stay current on lending programs, and collaborate with processing, underwriting, and closing teams to deliver a superior customer experience while meeting defined