Remote Purchase Mortgage Loan Officer — Equity Eligible

Zillow; United States; Remote; USD 60,000 - 100,000; Full time

Benefits offered by this job

Equity awards

Remote work option

Job summary

Zillow Group's Zillow Home Loans is seeking an experienced Mortgage Loan Officer to originate purchase loans for customers in our remote-friendly, metrics-driven environment. You’ll manage the loan process from application to funding, whether in a high-volume phone-based setting or a consultative market model, leveraging Zillow’s platform and partnerships.

Based in the U.S., you’ll stay current on lending programs, regulatory requirements, and continue professional development while supporting

Qualifications

• 3+ years of mortgage origination experience with a strong emphasis on purchase transactions.
• Active NMLS Loan Originator with state licenses or as LO under a federal bank license.
• Completion of the 20-hour CORE Pre-Licensing Education and successful passage of the SAFE Mortgage Loan Originator Test – National Component with Uniform State Content.
• Physically located in and working remotely from Washington.
• Proven success originating purchase loans in high-volume, phone-based sales or agent-centric referral model.
• Strong client service orientation with consultative sales skills and deep understanding of the mortgage process.
• Excellent verbal communication and ability to build trust quickly.
• Proficiency with CRM, LOS, and Microsoft products.

Responsibilities

• Originate and manage purchase mortgage loans from application through closing.
• Convert opportunities into funded loans through proactive follow-up and borrower consultation.
• Build strong relationships with customers and Zillow Preferred Agents and local partners.
• Manage an active pipeline meeting service levels, productivity metrics, and funding expectations.
• Leverage Zillow’s CRM, LOS, and data-driven tools to manage pipeline health.
• Partner with processing, underwriting, and closing teams to move loans efficiently.
• Deliver a high-quality customer experience via phone, email, and text.

Skills

Mortgage origination

Purchase transactions

NMLS license

CORE Pre-Licensing

SAFE Test

CRM proficiency

LOS proficiency

Microsoft Office

Strong communication

Time management

Education

Associate’s degree preferred

Bachelor’s degree preferred

Tools

CRM

LOS

Microsoft Office (Outlook, Word, Excel)

Job description

Zillow Group's Zillow Home Loans is seeking an experienced Mortgage Loan Officer to originate purchase loans for customers in our remote-friendly, metrics-driven environment. You’ll manage the loan process from application to funding, whether in a high-volume phone-based setting or a consultative market model, leveraging Zillow’s platform and partnerships.

Based in the U.S., you’ll stay current on lending programs, regulatory requirements, and continue professional development while supporting