Remote Public Sector Success Architect

Palo Alto Networks, Inc.; United States; Remote; USD 86,000 - 140,000; Full time

Job summary

Palo Alto Networks is hiring a Public Sector Customer Success Architect. You will serve as a trusted technical advisor enabling government agencies to adopt, scale, and optimize our security solutions across federal, state, and local entities.

You will bridge agency objectives with advanced cybersecurity capabilities, drive ROI, and shape mission-critical outcomes while collaborating with product, engineering, and public sector sales teams.

Qualifications

• 5+ years in SOC, security engineering, or incident response.
• Public sector IT and compliance knowledge.
• Experience with FedRAMP, NIST, FISMA, and CMMC.
• Cloud security use cases across AWS GovCloud, Azure Gov, GCP.
• Proficiency in Python or JavaScript for API automation.

Responsibilities

• Serve as SME on security portfolio for public sector clients.
• Ensure solutions align with federal security frameworks.
• Collaborate with product and sales teams to capture gov requirements.
• Translate deployments into knowledge base and playbooks.
• Lead architectural reviews and automate incident response.

Skills

SOC expertise

Public sector

Cloud platforms

Scripting

Stakeholder mgmt

Agility

Tools

Python

JavaScript

Job description

Palo Alto Networks is hiring a Public Sector Customer Success Architect. You will serve as a trusted technical advisor enabling government agencies to adopt, scale, and optimize our security solutions across federal, state, and local entities.

You will bridge agency objectives with advanced cybersecurity capabilities, drive ROI, and shape mission-critical outcomes while collaborating with product, engineering, and public sector sales teams.