Remote Public Sector Solutions Analyst

SimpliGov LLC; Raleigh (NC); On-site; USD 95,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k with employer match

Monthly home office stipend

Monthly wellness stipends

11 Paid holidays

Flexible paid time off

Job summary

SimpliGov LLC is seeking a Professional Services Solutions Analyst to translate government workflow needs into scalable SaaS configurations. This fully remote role requires occasional in-person visits within Raleigh, NC area and statewide travel.

You will gather requirements, design configurations, and deliver dashboards and integrations for public-sector clients. The ideal candidate has 4+ years in SaaS/implementation analysis, strong communication, and hands-on experience with PowerBI, APIs,

Qualifications

• 4+ years SaaS or implementation analyst experience.
• Based within travel-ready distance of Raleigh, NC with frequent state-wide visits.
• Strong communication and stakeholder management.
• Experience with PowerBI, APIs, and integrations.
• Knowledge of Agile, Waterfall or Hybrid delivery models.
• Customer-facing consulting experience.

Responsibilities

• Engage customers using a consultative approach to understand business processes and objectives.
• Lead customer needs gathering through active listening and stakeholder collaboration.
• Translate customer needs into system designs and configured solutions.
• Configure workflows, forms, integrations, notifications, and reporting within the platform.
• Design and support integrations using RESTful APIs and third-party systems.
• Create PowerBI dashboards aligned to customer reporting needs.
• Ensure high-quality user experience through thoughtful UX configuration.
• Manage multiple projects and priorities simultaneously with attention to detail.
• Communicate clearly with both technical and non-technical stakeholders.
• Troubleshoot solution issues across systems and environments.
• Contribute to documentation, best practices, and continuous improvement.

Skills

SaaS implementation

Project management

PowerBI dashboards

APIs & integrations

Agency/public sector delivery

Tools

PowerBI

RESTful APIs

System integrations

Job description

SimpliGov LLC is seeking a Professional Services Solutions Analyst to translate government workflow needs into scalable SaaS configurations. This fully remote role requires occasional in-person visits within Raleigh, NC area and statewide travel.

You will gather requirements, design configurations, and deliver dashboards and integrations for public-sector clients. The ideal candidate has 4+ years in SaaS/implementation analysis, strong communication, and hands-on experience with PowerBI, APIs,