Remote Public Housing Intake & Recertification Specialist

OKLAHOMA CITY HOUSING AUTHORITY; Oklahoma City (OK); On-site; USD 31,000 - 47,000; Full time

Job summary

Oklahoma City Housing Authority in Oklahoma City, OK, is seeking an Intake Clerk to manage initial applications for public housing, conduct applicant interviews, determine eligibility, and maintain the public housing waiting list.

You will notify applicants of eligibility outcomes, assist in annual recertifications, coordinate verifications with outside agencies, prepare reports, and support rent calculations and resident file maintenance.

Qualifications

• High School Diploma or equivalent, or combination of education and work experience.
• Clerical, typing, ten-key and computer experience required.
• Familiar with basic computer principles and usage.
• Ability to understand and apply governing policies and procedures.
• Ability to work independently with good priorities and initiative.
• Ability to interact with the general public and Authority personnel positively.
• Maintain confidentiality of proprietary information.
• Adhere to Authority attendance policies.

Responsibilities

• Take initial applications and interview applicants for admission to Public Housing.
• Notify applicants of eligibility/ineligibility and maintain waiting list for Public Housing units.
• Prepare list of Public Housing residents requiring annual recertification.
• Coordinate verifications with outside organizations.
• Notify resident and Manager of rent changes by mail.
• Act as intermediary in disputes regarding rent calculation and prepare written reports for resident file.
• Compute rent and perform data entry to include client demographics with regard to financial and/or family composition changes.
• Scan files into electronic data base, answer incoming Public Housing Calls.
• Assist in monitoring outreach and marketing of Public Housing units.
• Assist in the preparation of required reports.
• Performs other duties as assigned.

Skills

Clerical experience

Typing

Ten-key skills

Computer literacy

Education

High School Diploma

Job description

Oklahoma City Housing Authority in Oklahoma City, OK, is seeking an Intake Clerk to manage initial applications for public housing, conduct applicant interviews, determine eligibility, and maintain the public housing waiting list.

You will notify applicants of eligibility outcomes, assist in annual recertifications, coordinate verifications with outside agencies, prepare reports, and support rent calculations and resident file maintenance.