Assistant Housing Manager II

OKLAHOMA CITY HOUSING AUTHORITY; Oklahoma City (OK); On-site; USD 36,000 - 54,000; Full time

Job summary

The Oklahoma City Housing Authority is seeking an organized, detail-focused candidate to support daily housing operations at the Oklahoma City location. The role involves assisting the Housing Manager, inspecting units, processing applications, showing units to prospective residents, collecting rents, and maintaining accurate tenant records.

Applicants should have a high school diploma or equivalent, with related business or property management exposure, strong communication skills, and the

Qualifications

• High School Diploma or equivalent, with experience or education in business administration, social science, or property management.
• Ability to interact positively with residents and Authority personnel.
• Ability to maintain confidentiality of tenant data.
• Must have a valid Oklahoma driver license.
• Spanish language skills preferred.
• Proficiency with basic computer principles.

Responsibilities

• Assist the Housing Manager in the overall management of the Project; may perform Housing Manager duties on occasion.
• Inspect units to determine rehabilitation needs and assess damage; prepare work orders and log activities.
• Take applications, show units to prospective residents, process leases, inspections, and reexaminations.
• Review and update tenant data; ensure accuracy and confidentiality of files.
• Perform general office duties and prepare reports/notices to tenants; order supplies.

Skills

Customer service

Interpersonal skills

Confidentiality

Computer literacy

Education

High School Diploma or equivalent

Business Administration/Social Science/Property management coursework

Tools

Office software

Job description

Job Details

Job Location: Oklahoma City Housing Authority - Oklahoma City, OK 73117

Salary Range: $36,292.00 - $54,438.00

Salary SCOPE:

Accountability

Directly responsible to the Housing Manager.

Essential Duties and Responsibilities

• Assist the Housing Manager in the overall management of the Project. May be required to perform Housing Manager duties on occasion.
• Inspect units as directed to determine rehabilitation needs and/or assess damage. Basis understanding of PHAS. Determine the need for maintenance. Prepare work orders and maintain up-to-date work order log. Receive, review and assist in resolving resident complaints.
• Take applications, offer and show units to prospective residents, perform lease-ins and process vacating residents. Prepare notification for and make occupied unit inspections. Perform personal visits with residents regarding improper use of Authority property, unacceptable conduct and collection of accounts receivable. Collect rents and prepare deposits. Take reexaminations.
• Review, verify and update computer maintained tenant data, including charges. Ensure accuracy and confidentiality of tenant file information.
• Perform general office duties and prepare required reports and notices to tenants. Order all supplies through established channels.
• Perform other duties as assigned.

Working Conditions

Working Conditions are stressful at times due to volume of workload.

Qualifications Required

• High School Diploma or equivalent, with additional experience or education in Business Administration, Social Science or property management.
• Ability to meet and deal with the public and interact with residents and Authority personnel in a positive and effective manner.
• Ability to retain proprietary information as confidential.
• Ability to comply with Authority attendance policies.
• Possess a valid Oklahoma Driver License with an acceptable driving record.
• Appropriate office skills.
• Familiarity and experience with basic computer principles and usage.
• Spanish language skills preferred.

Physical

Ability to read and write correspondence, read ledgers, work with computerized reports, code books, plans, etc. Ability to enter and access all areas of building and dwelling units for which responsible. Ability to communicate clearly and effectively with others by telephone and in person. Physical range of motion and coordination for extensive work with files. All physical requirements are evaluated based on the ability to perform, with or without reasonable accommodations under the ADA.