Remote Provisioning & Contact Center Associate

Sagility Limited; United States; Remote; USD 40,000 - 60,000; Full time

Job summary

Sagility Limited is seeking a Provisioning Associate to enhance member and patient experiences through support services. The role involves cleaning up PHI information, providing exceptional customer service, and requiring proficiency in Microsoft Office, especially Excel.

This position is remote and based in the USA. The ideal candidate should be highly organized, able to multitask, and have a strong sense of urgency. Experience in contact center operations or project management is preferred.

Qualifications

• Intermediate to advanced understanding of Microsoft Windows and Microsoft Office.
• Excellent communication and multitasking skills.
• Strong organizational skills and sense of urgency.

Responsibilities

• Cleanup of PHI information.
• Provide contact center support.
• Analyze issues and determine root causes.
• Handle multiple priorities.

Skills

Customer service skills

Communication skills

Project management skills

Analytical skills

Tools

Microsoft Excel

Microsoft Word

Workday

QuickBase

Job description

Sagility Limited is seeking a Provisioning Associate to enhance member and patient experiences through support services. The role involves cleaning up PHI information, providing exceptional customer service, and requiring proficiency in Microsoft Office, especially Excel.

This position is remote and based in the USA. The ideal candidate should be highly organized, able to multitask, and have a strong sense of urgency. Experience in contact center operations or project management is preferred.