Remote Provider Support Specialist

CVS Health Corporation; United States; Remote; USD 23,000 - 39,000; Full time

Benefits offered by this job

Comprehensive benefits

Remote work from home

Job summary

CVS Health is hiring remote Provider Customer Service Representatives in Texas. You will be the first point of contact for members, providers, and hospitals, delivering human connection when it’s needed most.

This full-time, work-from-home role offers competitive pay and comprehensive benefits, including medical, 401(k), and an employee stock purchase plan. Bring empathy, professionalism, and solid knowledge of plans and systems to resolve issues.

Qualifications

• Provide excellent customer service with empathy and professionalism.
• Resolve issues using plan knowledge and system tools.
• Work remotely from home and maintain performance.

Responsibilities

• Be the first point of contact for members, providers, and hospitals.
• Resolve inquiries and issues promptly and accurately.
• Maintain high customer satisfaction and resolve complex problems when needed.

Skills

Customer service

Empathy

Professionalism

Plans knowledge

Systems knowledge

Job description

CVS Health is hiring remote Provider Customer Service Representatives in Texas. You will be the first point of contact for members, providers, and hospitals, delivering human connection when it’s needed most.

This full-time, work-from-home role offers competitive pay and comprehensive benefits, including medical, 401(k), and an employee stock purchase plan. Bring empathy, professionalism, and solid knowledge of plans and systems to resolve issues.