Remote Provider Enrollment Specialist — Healthcare Solutions

Gainwell Technologies; Hamilton (NJ); Remote; USD 31,000 - 45,000; Full time

Job summary

Gainwell Technologies is seeking a Provider Enrollment - REMOTE professional to join our team and help improve health outcomes for the communities we serve. This role focuses on handling client inquiries, documenting account history, and delivering timely resolutions while aligning with client SLAs.

You'll work remotely with set hours and a home-office setup. The position offers benefits and opportunities for growth within a company that values flexibility and collaboration.

Qualifications

• Proficiency in Microsoft Word and general PC knowledge.
• Ability to work independently.
• Adherence to Gainwell Attendance Policy.
• Strong organizational and time management skills.
• Ability to work independently and collaboratively.

Responsibilities

• Provide knowledgeable responses to basic client questions; elevate more complex cases as needed.
• Update account history and follow up with clients to confirm resolution of inquiries.
• Adhere to client SLAs and meet production targets.
• Collaborate with team members, management and clients to resolve inquiries; cross-train new resources.
• Review and recommend changes to procedures and workflow to improve efficiency.

Skills

Independent worker

Organizational skills

Time management

Collaborative teamwork

Ability to work independently

Tools

Microsoft Word

General PC knowledge

Job description

Gainwell Technologies is seeking a Provider Enrollment - REMOTE professional to join our team and help improve health outcomes for the communities we serve. This role focuses on handling client inquiries, documenting account history, and delivering timely resolutions while aligning with client SLAs.

You'll work remotely with set hours and a home-office setup. The position offers benefits and opportunities for growth within a company that values flexibility and collaboration.