Remote Provider Enrollment Specialist

Gainwell Technologies; Hamilton Township (NJ); Remote; USD 31,000 - 45,000; Full time

Job summary

Gainwell Technologies is seeking a Provider Enrollment - REMOTE agent to support client inquiries, update case histories, and ensure timely resolutions. This role emphasizes independent work, organization, and collaboration within a flexible, remote environment.

You will operate within SLAs, participate in cross‑training, and help optimize processes while supporting health‑care clients nationwide. Strong Word skills and PC literacy are essential.

Qualifications

• Proficiency with Microsoft Word and basic PC skills.
• Ability to work independently and manage time effectively.
• Strong organizational and scheduling capabilities.
• Able to collaborate with team members and clients.

Responsibilities

• Provide knowledgeable responses to basic client questions; escalate complex cases as needed.
• Update account history and follow up to confirm inquiries are resolved.
• Adhere to SLAs and meet production targets.
• Collaborate with team, management, and clients to resolve inquiries; cross-train new resources.
• Review procedures to propose workflow improvements.

Skills

Microsoft Word

General PC knowledge

Independent work

Time management

Collaboration

Job description

Gainwell Technologies is seeking a Provider Enrollment - REMOTE agent to support client inquiries, update case histories, and ensure timely resolutions. This role emphasizes independent work, organization, and collaboration within a flexible, remote environment.

You will operate within SLAs, participate in cross‑training, and help optimize processes while supporting health‑care clients nationwide. Strong Word skills and PC literacy are essential.