Remote Property Management Specialist — Leasing & Support

Pillar Properties; United States; Remote; USD 52,000 - 68,000; Full time

Job summary

Pillar Properties, a Seattle-based real estate company, seeks an Enhanced Services Specialist to support property management remotely. You will liaise between prospects, residents, and onsite teams to ensure a smooth experience.

Responsibilities include responding to inquiries, scheduling tours, and assisting leasing workflows while maintaining accurate records and reports. This is a fully remote role with Pacific Time availability.

Qualifications

• Minimum 2 years of experience in customer service, property management, leasing, or admin support.
• Strong written English and communication skills; comfortable with professional correspondence.

Responsibilities

• Respond to prospect and resident inquiries via email and CRM with timely, professional replies.
• Handle lead follow-ups, schedule virtual and in-person tours, and assist leasing workflows.
• Maintain records, generate reports, and escalate urgent issues to relevant teams.

Skills

Customer service

Property management

Communication

Written English

Tools

Microsoft Office 365

Job description

Pillar Properties, a Seattle-based real estate company, seeks an Enhanced Services Specialist to support property management remotely. You will liaise between prospects, residents, and onsite teams to ensure a smooth experience.

Responsibilities include responding to inquiries, scheduling tours, and assisting leasing workflows while maintaining accurate records and reports. This is a fully remote role with Pacific Time availability.