Property Management Specialist (Fully Remote)

Pillar Properties; United States; Remote; USD 52.000 - 68.000; Vollzeit

Zusammenfassung

Pillar Properties, a Seattle-based real estate company, seeks an Enhanced Services Specialist to support property management remotely. You will liaise between prospects, residents, and onsite teams to ensure a smooth experience.

Responsibilities include responding to inquiries, scheduling tours, and assisting leasing workflows while maintaining accurate records and reports. This is a fully remote role with Pacific Time availability.

Qualifikationen

• Minimum 2 years of experience in customer service, property management, leasing, or admin support.
• Strong written English and communication skills; comfortable with professional correspondence.

Aufgaben

• Respond to prospect and resident inquiries via email and CRM with timely, professional replies.
• Handle lead follow-ups, schedule virtual and in-person tours, and assist leasing workflows.
• Maintain records, generate reports, and escalate urgent issues to relevant teams.

Kenntnisse

Customer service

Property management

Communication

Written English

Tools

Microsoft Office 365

Jobbeschreibung

• Support property management operations remotely as an Enhanced Services Specialist for a Seattle-based real estate company.
• Act as a key liaison between prospects, residents, and onsite property teams to ensure a smooth experience.

Key Responsibilities:

• Respond to prospect and resident inquiries through email and CRM platforms with timely, professional communication.
• Handle lead follow-ups, schedule virtual and in-person tours, and assist with leasing and application workflows.
• Maintain accurate records, prepare reports, and escalate urgent issues to the appropriate teams.

Requirements:

• At least 2 years of experience in customer service, property management, leasing, or administrative support.
• Excellent written English and strong communication skills with intermediate Microsoft Office 365 proficiency.
• Ability to work independently in a remote environment with reliable internet and availability during U.S. Pacific Time hours.
• Fully remote role involving frequent written communication and virtual meetings with property teams.
• Requires dependable attendance and a professional home workspace.

Pillar Properties is a Seattle-based, family-run real estate company focused on multifamily and senior housing with a relationship-driven approach to development and operations. The company manages over 1,800 residential units and has an active pipeline of senior housing developments, with a culture emphasizing community involvement and long-term growth.