Remote Property Claims Field Specialist

State Farm; New York (NY); Remote; USD 79,000 - 113,000; Full time

Benefits offered by this job

Annual raise & bonus

Healthcare coverage

Tuition assistance

Educational benefits

Financial planning resources

Generous time off

Matching gifts program

Job summary

State Farm is seeking a Property Field Inspection Claim Specialist to handle accident and weather-related claims for homeowners, commercial properties, and large losses. The role involves on-site inspections, evaluating damage, and guiding policyholders through the claims process while delivering remarkable service.

Position is remote-field with work from home and mobile office, serving Westchester, NY area codes with potential travel to other territories.

Qualifications

• Bachelor's degree preferred in Risk Management, Insurance, Business, Construction or similar.
• Experience with property insurance concepts and claim handling practices.
• Understanding of building construction and contents for residential/commercial claims.
• Ability to interpret policies, guidelines, and technical information.

Responsibilities

• Conduct on-site inspections and assessments of property damages for residential and commercial claims.
• Collaborate with policyholders, agents, and other parties to gather information and resolve claims.
• Provide excellent customer service throughout the claims process and address inquiries promptly.
• Gather evidence, document findings, and prepare detailed reports to support claims handling.
• Investigate and adjust personal and commercial property claims with exposures up to $500,000.
• Evaluate coverage and policy terms to determine claim validity and compliance.
• Negotiate and settle claims within authorized limits.

Skills

Investigate claims

Policy interpretation

Customer service

Communication skills

Detail oriented

Driver license

Mobile tools usage

Emotional intelligence

Education

Bachelor's degree in related field (Risk/Insurance/Business/Construction)

Tools

Xactimate

XactContents

CRM systems

MVR/background checks

Job description

State Farm is seeking a Property Field Inspection Claim Specialist to handle accident and weather-related claims for homeowners, commercial properties, and large losses. The role involves on-site inspections, evaluating damage, and guiding policyholders through the claims process while delivering remarkable service.

Position is remote-field with work from home and mobile office, serving Westchester, NY area codes with potential travel to other territories.