Hybrid Property Claims Specialist | Investigate & Settle

Virginia Farm Bureau Family of Companies; Henrico (VA); Hybrid; USD 52,000 - 72,000; Full time

Benefits offered by this job

Paid training

Education reimbursement

Medical insurance

Dental insurance

401K contribution

Paid Time Off

Job summary

Virginia Farm Bureau Family of Companies seeks a Property Office Claims Representative to handle property damage and liability claims, ensuring efficient settlements per procedures and standards. Based at West Creek Office in Richmond, VA, you will work in a hybrid schedule after training.

You will investigate losses, evaluate claims using multiple resources, maintain insured relations, and support Underwriting on risks.

Qualifications

• College degree or equivalent in property and casualty.
• 2–3 years P&C experience.
• 2–3 years experience making liability decisions.
• Knowledge of estimating and property valuations.

Responsibilities

• Investigate, evaluate and adjust all losses assigned.
• Evaluate and estimate claims using photos, measurements, estimating platforms, outside vendors and other resources.
• Comply with company policies and procedures in handling losses and other matters.
• Maintain timely contact with insureds and claimants.
• Report activity on claim files promptly in logs.
• Develop relationships with contractors and vendors.
• Diary and reserve open claims, set up new claims and process incoming mail daily.
• Advise Underwriting on poor risks.
• Assist and guide other claims personnel as requested.
• Assist with hunt group call handling during peak times.

Skills

Property claim investigation

Liability evaluation

Customer service

Independent work

Team collaboration

Education

P&C degree or equiv

Tools

Xactimate estimating

Job description

Virginia Farm Bureau Family of Companies seeks a Property Office Claims Representative to handle property damage and liability claims, ensuring efficient settlements per procedures and standards. Based at West Creek Office in Richmond, VA, you will work in a hybrid schedule after training.

You will investigate losses, evaluate claims using multiple resources, maintain insured relations, and support Underwriting on risks.